frequently asked questions about our services
Do you scan photos and slides?
One of our most frequently asked questions. Yes we can. We provide hi-resolution scans to DVD or to a file for you to view on your computer, hard drive and more.
Do you create video presentations for special occasions?
Yes, we can produce a special video presentation for milestones such as anniversaries, birthdays, funerals and more.
Can you transfer old mixtapes, audio tapes or vinyl records?
We can transfer your old cassette tapes, reel-to-reel tapes, micro-cassettes, 8 track tapes, minidiscs and your favorite old records, no matter if they're 33's, 45's or 78's to CD or an MP3.
Which videotapes can you convert?
We can do them all! VHS, VHS-C, Super VHS, 8mm tapes including Hi8 and Digital 8, Mini DV and more.
Can you transfer my old 8mm film reels?
We can transfer those old 8mm film reels with or without sound!
How do I know what kind of film or tape I have?
No matter what it is, we can work with it. We can go over what kind it is when we receive the product if you're not sure.
Can you transfer video from my old camcorder?
Yes, we can transfer anything from your old camcorder and the memory sticks (if they have one)
How will my videos look?
We do our best using our state-of-the-art studios complete with color correction services, image enhancement software and a keen eye to transfer the content. We clean all video and film before we even get it on the machine. However, some film or frames my be beyond repair. Flickering, fluttering or movies recorded with a very unsteady hand or shot out of frame as well as the condition of the video tape or film will have an effect on the final product. Be assured we will do our best . If, after we review the content before transfer, that it's just not going to possible due to damage to the film/reel, we will let you know ahead of time.
Do you offer a "RUSH" service?
Yes. There is a 50% upcharge for rush orders.
I'd like the video files so I can edit them on my own time. Is that possible?
Yes. We will convert your video into editable .avi files. Pricing is $20.00 for up to two hours. If you have more than two hours, the cost is an additional 10.00 per source (tape, film). NOTE: If you'd like a DVD along with the .avi files, cost is 10.00 per disc.
.AVI files are quite large. Four and a half minutes of video takes up 1GB of space on a drive so make sure you have enough space on your drive for the files.
16 GB drive will hold 1 hour of video
100 GB drive will hold 7 hours of video
500 GB drive will hold 36 hours of video
1TB drive will hold 72 hours of video
Will I be able to play the DVDs on my computer or any DVD player?
Yes. All video we convert is compatible with any DVD player, Windows or MAC computers.
How long will my order take?
It always depends on how large your order is, how many orders we have in front of it and the time of the year. Special holidays are always busier than normal times of the year. It could take anywhere from 5 days to 3 weeks.